Effective Date: August 16, 2026
Due to the digital nature of our products and the immediate access provided following purchase, all sales of Heirloom Haus digital products are final.
Once a digital product has been purchased, we do not accept returns or exchanges and do not provide refunds, credits, or cancellations, except where otherwise required by applicable law.
This policy applies to all downloadable and digitally delivered products offered by Heirloom Haus, including but not limited to digital guides, playbooks, starter kits, templates, resource libraries, worksheets, documents, and collections.
PLEASE REVIEW BEFORE PURCHASING
We encourage you to carefully review the product description, included materials, compatibility requirements, and other information provided on the product page before completing your purchase.
By purchasing a digital product from Heirloom Haus, you acknowledge that:
You are purchasing a digital product that may be made available immediately or electronically following purchase.
Digital products cannot be returned once delivered or accessed.
All digital product sales are final.
We do not offer refunds or exchanges for change of mind, accidental purchases, failure to use the product, or dissatisfaction based on personal expectations.
Purchasing a product does not guarantee any particular business result, partnership, collaboration, income, opportunity, or other outcome.
PERSONAL USE LICENSE
Unless expressly stated otherwise in writing, your purchase grants you a limited, non-exclusive, non-transferable license for your individual use of the purchased materials.
Purchasing or downloading a Heirloom Haus digital product does not transfer ownership of the product, its intellectual property, or any associated copyrights or proprietary rights to you.
You may use eligible templates, worksheets, and resources for your own business or professional purposes as described within the applicable product. However, the underlying materials remain the intellectual property of Heirloom Haus and/or their respective rights holders.
RESALE, SHARING & REDISTRIBUTION ARE PROHIBITED
Heirloom Haus digital products may not be resold, redistributed, reproduced for distribution, sublicensed, shared, gifted, uploaded, published, transferred, or otherwise made available to another person or entity, whether for free or for compensation, except where Heirloom Haus has provided express written permission.
This includes, without limitation:
Reselling the original product or any substantially reproduced version of it.
Uploading the product to another website, marketplace, membership platform, file-sharing service, cloud folder, social platform, or digital library for others to access.
Sharing purchased files, download links, passwords, or access credentials with others.
Repackaging Heirloom Haus materials and offering them as your own product, resource, course, membership material, template library, or commercial offering.
Copying, reproducing, or distributing substantial portions of the materials for commercial purposes.
Removing or altering copyright notices, trademarks, branding, watermarks, or other proprietary notices for the purpose of misrepresenting ownership or origin.
Claiming Heirloom Haus materials, frameworks, written content, designs, or proprietary resources as your own.
Purchase of a Heirloom Haus product does not include resale rights, redistribution rights, master resale rights, or private-label rights unless expressly granted in a separate written license issued by Heirloom Haus.
INTELLECTUAL PROPERTY ENFORCEMENT
Heirloom Haus reserves all rights not expressly granted under this policy.
Unauthorized reproduction, resale, distribution, commercial exploitation, or other infringement of Heirloom Haus intellectual property may result in immediate termination of your license to use the materials.
Heirloom Haus further reserves the right to pursue available legal remedies against unauthorized use or infringement, which may include seeking injunctive relief, monetary damages, recovery of profits or losses where permitted, and other remedies available under applicable law.
Nothing in your purchase authorizes you to represent yourself as affiliated with, endorsed by, employed by, or acting on behalf of Heirloom Haus.
DUPLICATE PURCHASES & TECHNICAL ISSUES
If you believe you were charged more than once for the same transaction or experience a technical issue that prevents you from accessing a product you purchased, please contact Heirloom Haus.
We will make reasonable efforts to resolve legitimate access or delivery issues. Resolving a technical issue does not constitute a refund or exchange.
EXCEPTIONS REQUIRED BY LAW
Nothing in this policy is intended to limit any rights or remedies that cannot legally be excluded under applicable consumer-protection law. Where a refund, cancellation, or other remedy is required by applicable law, Heirloom Haus will comply with those requirements.
QUESTIONS BEFORE PURCHASING
If you have questions about a product, permitted use, or what is included, please contact Heirloom Haus before completing your purchase.
By completing your purchase, you acknowledge that you have reviewed and agreed to this Digital Product Refund, Return & Usage Policy.
HEIRLOOM HAUS
All digital product sales are final. All intellectual property rights reserved.
